As a predictive dialer system, the miDIAL software easily pre-integrates to the Call Centre for outbound and blended predictive dialing and simplified campaign management with increased efficiency of the agent time – thereby delivering increased productivity.
miDIAL also extends functionality for i-campaign, advanced call scripting, compliance options, and much more.
But the real advantage of miDIAL is the power it delivers for virtually any outbound environment — contact centers, outsourcers, collections — and for predictive dialing scenarios of all kinds.
Automating contact center operations has never come with so many options. miDIAL is available as a cloud hosted contact center solution(Communications as a Service) for a fixed monthly cost, and a managed service where we do it all while you focus in your core competency.