miAssistant offers a host of features that make call-handling a breeze. Your callers are greeted with a customized professional message, followed by a menu of options to pick from. You can also automatically connect your customers to agents they are familiar with. If you can’t answer calls at the moment, let them leave a voicemail and you can call them back later. Configure all this and more through a web panel you can access even from your phone. Broadly speaking, here are the features that make miAssiatant awesome.